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FAQs

Questions & Answers

state-of-the-art hair units

Hair system Questions

The lifespan of a hair system typically ranges from 6 months to a year, depending on factors such as the materials used, maintenance, and how well it is cared for. Systems made from thinner materials, like polyurethane, tend to have a shorter lifespan but offer a more realistic look, while those made with more durable materials like monofilament can last longer. Proper care and regular maintenance can help extend its life.

The most natural-looking and durable hair systems are typically those made with lace or thin skin (polyurethane) bases. Lace-based systems offer a realistic appearance with excellent breathability and an undetectable hairline, making them popular for their natural look. Thin skin systems also provide a natural appearance, closely mimicking the scalp with a smooth and seamless fit.

For durability, monofilament bases tend to last the longest, though they may not look as realistic as lace or thin skin. Combining these materials with proper care ensures both a natural look and longevity.

Hair system Maintenance

Attaching a hair system requires some practice, but with time, it becomes easier. Here are the basic steps:

  1. Shave the area of your head where the hair system will be placed and clean the scalp with shampoo.
  2. Apply tape to the base of the hair system or use adhesive glue on your scalp for a secure hold.
  3. Carefully position and secure the hair system onto your head, ensuring it fits comfortably.

To remove a hair system, follow these steps:

  1. Use an adhesive remover or solvent to gently loosen the tape or glue holding the system in place.
  2. Carefully lift the hair system off your scalp, starting from one edge and working your way around.
  3. Clean any remaining adhesive from your scalp and the base of the hair system, using a gentle cleanser.
  4. Wash and condition the hair system as needed before storing it properly or preparing it for reattachment.

The choice between glue and tape depends on personal preference, but as a general guideline, tape is recommended for lace hair systems, while glue works best for skin (polyurethane) hair systems. Some people prefer to use both, applying tape around the perimeter and glue at the front for added security.

The human hair used in hair systems is no longer “alive,” meaning it doesn’t receive the natural oils from the scalp that help nourish and protect it. Additionally, the use of adhesive removers can strip the hair of moisture, leading to dryness over time. Regular conditioning and proper care can help maintain its softness and prevent further dryness.

 
 

It’s best not to clean your hair system too frequently, as excessive handling and cleaning can lead to faster hair shedding. Generally, cleaning it once every two weeks is sufficient to maintain its appearance without causing unnecessary wear.

  1. Remove the system: Carefully detach the hair system using the appropriate adhesive remover if needed.
  2. Clean the base: Remove the residue of the tape or glue. Be sure to do this carefully to avoid damaging the base material.
  3. Rinse with water: Gently rinse the hair system with lukewarm water to remove any loose dirt or product buildup.
  4. Use a gentle shampoo: Apply a mild shampoo specifically designed for hair systems or wigs. Lather gently and avoid rubbing the hair too harshly to prevent damage.
  5. Condition the hair: Apply a conditioner formulated for hair systems. Focus on the ends to maintain softness and prevent dryness.
  6. Rinse thoroughly: Make sure to rinse out all shampoo and conditioner from the hair system.
  7. Dry properly: Pat the hair system with a towel to remove excess water. Let it air dry, or use a blow dryer on a low heat setting if necessary. Avoid rubbing the hair with the towel.
  8. Store the system: Once dry, store the hair system on a stand or mannequin to maintain its shape.
  1. No, wearing a hair system will not harm your scalp or natural hair. In fact, it can protect your scalp from sun exposure and environmental factors, much like your natural hair would.
  1. The duration you can keep your hair system on depends on factors like the type of adhesive used, your skin type, climate, and lifestyle. Generally, it’s recommended to remove and clean your system every two weeks to maximize its lifespan. However, if you live in a dry climate and don’t sweat much, you may be able to keep it on for up to three to four weeks.

Shipping and Production

Yes, we offer worldwide shipping with no exceptions. Shipping is free when you order one of our hair systems.

 
 

Yes, shipping is free when you order a hair system. For hair system accessories, there may be a shipping charge depending on their weight. Additionally, customs fees may apply when the goods are shipped into your country, and these fees are the customer’s responsibility to pay.

 

Yes, we work with several renowned international couriers, including DHL, FedEx, Aramex, and UPS. For certain regions, we may use alternative express or postal services.

Shipping typically takes around one week, and often as little as 3-5 business days. For certain regions, where alternative express or postal services are used, the delivery time may vary depending on the specific circumstances.

 
 

GENERAL

Yes, we offer worldwide shipping with no exceptions. Shipping is free when you order one of our hair systems.

 
 

Yes, you can do all of these activities and more while wearing your hair system. However, keep in mind that chlorine from swimming pools can dry out the hair. It’s recommended to deep condition the hair after swimming to help maintain its softness and vitality.

 
 

For an active lifestyle, full lace hair systems are the most breathable and lightweight option. They allow for maximum airflow, keeping your scalp cool and comfortable. If you sweat heavily, it’s a good idea to remove your hair system and clean it thoroughly once a week. Additionally, lace/skin combination systems are another breathable option that is easy to apply and remove, offering a comfortable solution for an active lifestyle.

 
 

Yes, we offer a $10 discount on your first order when you create an account with us. Additionally, you’ll receive 200 reward points after completing your first purchase, which can be used for future orders.

Yes, tape and glue are available for purchase under the ‘Accessories’ section on our website.

 
 

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